At Listoch, we aim to provide reliable and valuable services for businesses and users using our platform. This Refund Policy explains how refunds are handled for paid services, subscriptions, featured listings, and promotional products offered through Listoch.

Refunds may be considered under the following conditions:

If you were charged multiple times for the same service or subscription, you may request a refund for the duplicate payment.

If a technical issue on our platform prevents your purchased service from being delivered and we are unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.

Refund requests for accidental purchases may be reviewed on a case-by-case basis if the service has not yet been activated or used.

The following services are generally non-refundable:

• Featured listings already activated

• Sponsored posts already published

• Subscription plans already used

• Promotional or advertising services already delivered

• Custom business verification fees

• Services suspended due to policy violations

Users may cancel recurring subscriptions at any time. Cancellation will stop future billing, but previously charged payments are generally non-refundable unless required by law.

To request a refund:

Email us at:

[email protected]

Include:

• your account email

• order or transaction details

• service purchased

• reason for refund request

Our team will review your request and may request additional information if necessary.

If approved, refunds will be processed to the original payment method. Processing times may vary depending on payment providers and banks.

Listoch reserves the right to refuse refund requests in cases involving:

• abuse of the platform

• fraudulent activity

• policy violations

• repeated refund abuse

We may update or modify this Refund Policy at any time. Continued use of the platform after updates constitutes acceptance of the revised policy.

For refund-related questions or support requests, contact:

[email protected]